Visibility to execution: Intelligence in modern logistics payments
SPECIAL ADVERTISING SECTION
AI IN LOGISTICS
internal processes for a freight forwarder, one of the largest payer groups in logistics. PayCargo’ s accounts payable automation spans the full lifecycle of that shipment. Invoice processing that once took two to three weeks, due to document variability, can now be reduced to two to three hours.
Non-siloed information
“ AI enables a level of ecosystem intelligence that was previously out of reach,” Griswold said, pointing out that freight audit, transport management systems, claims and analytics historically operated as separate tools, each with its own data logic and blind spots. AI now operates across these functions in a continuous improvement cycle.
“ What the system learns in audit improves claims identification. What
“ Over the next 12 months, we expect AI to further automate classification, contextual understanding and cross-document reconciliation.”
it learns in claims improves contract enforcement,” Griswold said.“ What it learns across transactions improves analytics and forecasting. This continuous learning loop creates outcomes that isolated systems simply cannot deliver.”
Chang described a similar effect within WOWL’ s platform, which continuously refines estimated arrival times, milestones and financial data as new inputs arrive.
“ Previously, this level of cross-channel consolidation required significant manual effort and could not scale across high shipment volumes,” he said.
Timing is critical
One of the most significant problems in freight management is timing, Griswold explained.
“ Errors, overcharges and compliance issues are often discovered only after invoices are paid, when recovery becomes difficult and costly,” he said. AI addresses this by capturing, validating and enriching data before payment.
“ This shifts freight management from
Visibility to execution: Intelligence in modern logistics payments
As global supply chains become more interconnected, delays are increasingly driven by fragmented financial workflows sitting behind cargo movement. Payments, approvals, compliance checks and reconciliation often operate separately from operational milestones. When these processes are not aligned, cargo release slows, dwell time increases and risk becomes harder to manage.
Over the past decade, the industry has invested heavily in tools that enhance visibility. But visibility alone does not move freight. Execution requires financial and operational events to move together— securely, accurately and in real time.
Moving from transaction to coordination
PayCargo was built to streamline freight payments tied directly to cargo release. That remains foundational. Today, the platform connects financial and operational workflows through automation, system integration and data-driven insight.
Rather than treating payments as a back-office task, financial processes become part of operational coordination. When payment confirmation, compliance verification and release authorization are integrated within the same workflow, organizations reduce manual intervention and improve predictability. data are captured, verified and connected across carriers, terminals, forwarders, brokers and finance teams. These capabilities apply AI and automation to reduce manual work, surface exceptions earlier, and improve decision-making around cargo release.
Integration is equally critical. By connecting directly into transportation management systems, enterprise resource planning platforms and other operational tools, financial and release data flow within the systems teams already use— eliminating manual comparisons across disconnected platforms and creating a more unified experience.
By synchronizing financial approval with operational release, organizations reduce dwell time exposure, improve working capital predictability and strengthen coordination across the supply chain.
Execution, not just information
As global logistics becomes more interconnected, intelligence must operate across workflows— not in isolation. Within the PayCargo platform, financial processes are designed to support operational execution, enabling organizations to gain greater speed, transparency and control across the supply chain. Organizations that align financial infrastructure with operational execution will move faster, operate with greater control and lead in an increasingly complex supply chain environment. n
Intelligence across workflows Through PayCargo Intelligence, transactional and operational
80 Journal of Commerce | March 2, 2026 www. joc. com