Intermodal Service Scorecard : Spring 2024 September | 9
What We Heard — CN
Positive-Neutral Negative
“ We continue to be impressed with how CN has handled the significant increase in [ rail-owned container ] volume .”
“ I ’ ve heard some good things about the new Falcon Premium service with Ferromex and UP , but we don ’ t have much experience with it currently .”
“ The biggest issue with CN is that they are completely out of touch with intermodal pricing reality . They are consistently higher than trucking in many of their lanes .”
“ It ’ s our least used of the Class Is because we find it incredibly hard to win any business with them .”
“ CN has had 14-to-21-day delays in Prince Rupert . Lack of visibility to ocean or domestic containers when grounded . Congestion at inland terminals does not make sense with current volumes .”
“ A lot of challenges with service in the British Columbia area .” “ Very simple : I have nothing positive to say .” www . spglobal . com | www . joc . com © 2024 S & P Global