Intermodal Service Scorecard
Spring 2024
Contents
Introduction .................................................................................................................. 3 I . Grading the Railroads : Overview ................................................................................ 4 II . BNSF Railway ............................................................................................................. 6 III . Canadian National Railway ( CN ) .............................................................................. 8 IV . Canadian Pacific Kansas City ( CPKC ) .................................................................... 10 V . CSX Transportation ................................................................................................... 12 VI . Norfolk Southern Railway ( NS ) ............................................................................... 16 VII . Union Pacific Railroad ( UP ) ................................................................................... 20 VIII . Grading the IMCs : Overview ................................................................................. 23 IX . Hub Group ............................................................................................................... 24 X . J . B . Hunt Transport Services ................................................................................... 27 XI . Schneider National ................................................................................................. 32 XII . STG Logistics ......................................................................................................... 32 XIII . Swift Intermodal ................................................................................................... 32 XIV . Other / Non-asset IMCs ......................................................................................... 32 XV . Frequently Asked Questions ................................................................................. 32
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